Privacy Policy

Effective Date: May 19, 2026
Website: Canada Peptide Research Co.
Operating Region: Canada only

Canada Peptide Research (“we,” “us,” “our,” or the “Website”) respects your privacy and is committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and, where applicable, provincial privacy legislation such as British Columbia’s Personal Information Protection Act (“PIPA”). PIPEDA applies to private-sector organizations in Canada that collect, use, or disclose personal information in the course of commercial activity.

This Privacy Policy explains what personal information we collect, how we use it, how we protect it, when we may disclose it, and the choices available to you.

By using this Website, creating an account, placing an order, submitting a form, or communicating with us, you agree to the practices described in this Privacy Policy.

1. Research-Use Website and Canadian Customers Only

Canada Peptide Research is intended for Canadian customers only. Products offered through this Website are sold strictly for laboratory research purposes only and are not intended for human consumption, animal consumption, medical use, diagnostic use, therapeutic use, cosmetic use, compounding, resale for unlawful purposes, or any other unauthorized purpose.

When you use this Website or place an order, we may collect information necessary to confirm that:

You are located in Canada;
You are eligible to purchase from this Website;
You have reviewed and accepted our research-use-only terms, policies, and consent requirements;
You understand that our products are not sold for personal medical, recreational, veterinary, bodybuilding, performance-enhancement, or human/animal use; and
You are not attempting to purchase products for any unlawful, unauthorized, deceptive, investigative, or entrapment-related purpose.

We reserve the right to refuse, cancel, limit, or review any order where we believe additional verification is necessary or where the order may violate our policies, applicable law, payment processor rules, shipping rules, or safety requirements.

2. Personal Information We Collect

We collect only the personal information reasonably necessary to operate the Website, process orders, comply with legal and business obligations, prevent fraud, and protect the Website and its operator.

Personal information may include:

Your name;
Billing and shipping address;
Email address;
Phone number, if provided;
Account username and password-related data;
Order history and product purchase records;
Payment confirmation details;
Shipping and delivery information;
IP address, browser type, device information, and website usage data;
Customer service messages, inquiries, and support communications;
Consent records, including checkbox confirmations, account confirmations, legal acknowledgements, and research-use-only declarations;
Fraud-prevention, security, and risk-screening information;
Any other information you voluntarily provide to us.

We do not request or require personal medical information. You should not provide medical history, diagnoses, prescriptions, treatment plans, personal health information, or information about intended human or animal use of any product. If you provide such information voluntarily, we may delete, disregard, or retain it only as necessary for compliance, safety, legal, fraud-prevention, or recordkeeping purposes.

3. How We Collect Information

We may collect personal information when you:

Visit or browse the Website;
Create or manage an account;
Place, modify, or cancel an order;
Subscribe to email communications;
Submit a contact form;
Use checkout, payment, or shipping functions;
Communicate with us by email or other methods;
Accept our terms, legal consent forms, checkout acknowledgements, or research-use-only declarations;
Interact with security, fraud-prevention, analytics, or website functionality tools.

We may also collect limited technical information automatically through cookies, server logs, analytics tools, security tools, and similar technologies.

4. Purposes for Using Personal Information

We may use personal information for the following purposes:

To operate and maintain the Website;
To create and manage customer accounts;
To process, confirm, fulfill, ship, and track orders;
To communicate with you about orders, account activity, policies, support requests, or Website updates;
To verify Canadian-only eligibility and research-use-only acknowledgements;
To maintain records of customer consent, legal acknowledgements, and checkout confirmations;
To prevent fraud, abuse, chargebacks, unauthorized purchases, misuse of products, or violations of our terms;
To protect the Website, its operator, customers, payment systems, shipping systems, and service providers;
To comply with applicable laws, regulations, legal processes, tax obligations, payment processor requirements, shipping-carrier requirements, and recordkeeping duties;
To improve Website performance, customer experience, security, and functionality;
To send marketing emails only where permitted by law and with required consent.

Canada’s Anti-Spam Legislation generally requires consent before sending commercial electronic messages, as well as sender identification information and an unsubscribe mechanism.

5. Consent

By providing personal information to us, using the Website, creating an account, submitting an order, or accepting checkout acknowledgements, you consent to our collection, use, and disclosure of personal information as described in this Privacy Policy.

We may rely on express consent, implied consent, contractual necessity, legal necessity, legitimate business purposes, fraud-prevention needs, or other grounds permitted by applicable Canadian privacy law.

You may withdraw consent to certain uses of personal information, subject to legal, contractual, security, fraud-prevention, recordkeeping, and business requirements. If you withdraw consent, we may no longer be able to provide certain services, process orders, maintain your account, or communicate with you.

6. Research-Use Consent and Legal Acknowledgement Records

Because this Website sells products strictly for laboratory research purposes, we may retain records showing that you reviewed, accepted, or agreed to our policies, terms, checkout declarations, research-use-only notices, and legal consent forms.

These records may include:

Date and time of acceptance;
Account details associated with the acceptance;
Order number;
IP address;
Version of the policy or consent form accepted;
Checkbox confirmations;
Electronic signature-style confirmations;
Related communications or customer support records.

We retain these records to protect the Website and its operator, demonstrate compliance, prevent misuse, respond to disputes, assist with chargeback defense, comply with legal obligations, and enforce our Terms and Conditions.

7. Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

Keep the Website functional;
Maintain shopping cart and checkout features;
Remember account or session preferences;
Improve Website speed, security, and performance;
Detect suspicious activity;
Understand general Website traffic and usage patterns;
Support marketing or advertising where permitted by law.

You can adjust browser settings to block or delete cookies. Some Website features may not work properly if cookies are disabled.

8. Payment Information

Payments may be processed by third-party payment processors. We do not intentionally store full credit card numbers on our own Website servers unless expressly stated or required by a payment service provider configuration.

Payment processors may collect and process payment information according to their own privacy policies, security standards, and legal obligations. We may receive limited payment-related information, such as payment status, transaction identifiers, billing details, fraud-screening results, or chargeback information.

9. Shipping and Delivery Information

We may share necessary shipping information with carriers, fulfillment providers, label-generation services, tracking systems, and related service providers for the purpose of fulfilling and delivering orders.

Shipping information may include your name, shipping address, phone number, email address, order reference, package details, and tracking information.

We may retain shipping and delivery records for customer service, fraud prevention, tax, accounting, legal, and dispute-resolution purposes.

10. Email Marketing and Communications

If you subscribe to email updates or otherwise provide consent, we may send you commercial electronic messages about products, promotions, Website updates, policy updates, or related information.

You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us. Transactional, legal, security, account, order, and policy-related messages may still be sent where necessary.

We will not knowingly send marketing emails in a way that violates Canada’s Anti-Spam Legislation.

11. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information to:

Payment processors;
Shipping carriers and fulfillment providers;
Website hosting providers;
Email service providers;
Fraud-prevention, security, and risk-screening providers;
Analytics and technical service providers;
Professional advisors, including lawyers, accountants, insurers, or compliance consultants;
Government, regulatory, law-enforcement, or legal authorities where required or permitted by law;
Parties involved in a business transfer, merger, sale, restructuring, or asset transaction;
Any other party with your consent or where permitted by applicable law.

We may also disclose personal information where necessary to enforce our Terms and Conditions, protect our rights, investigate suspected misuse, prevent fraud, respond to legal claims, comply with court orders, or protect the safety and security of the Website, its operator, service providers, and customers.

12. Law Enforcement, Regulatory Requests, and Legal Process

We may preserve, use, or disclose personal information if we believe in good faith that it is necessary or permitted to:

Comply with a subpoena, warrant, court order, regulatory request, law-enforcement request, or legal process;
Protect the legal rights, property, safety, and security of the Website, its operator, customers, service providers, or the public;
Investigate suspected fraud, unlawful activity, misuse of products, policy violations, unauthorized access, or abuse of the Website;
Defend against legal claims, chargebacks, disputes, investigations, or enforcement actions;
Maintain evidence of customer consent, research-use-only acknowledgement, and compliance-related records.

Nothing in this Privacy Policy limits our ability to cooperate with lawful investigations or respond to valid legal requirements.

13. Cross-Border Storage and Service Providers

Some of our service providers may store or process personal information outside Canada. If personal information is transferred or processed outside Canada, it may be subject to the laws of the jurisdiction where it is stored or processed, including lawful access by courts, law enforcement, regulators, or government authorities in that jurisdiction.

We use reasonable contractual, administrative, technical, and organizational measures to protect personal information handled by service providers.

14. Safeguards and Security

We use reasonable security safeguards appropriate to the sensitivity of the personal information we handle. These may include administrative, technical, and physical safeguards designed to protect against unauthorized access, collection, use, disclosure, copying, modification, disposal, loss, or theft.

The Office of the Privacy Commissioner of Canada identifies safeguards against loss, theft, unauthorized access, disclosure, modification, and destruction as an important privacy protection practice.

However, no website, server, payment system, email system, or electronic transmission method is completely secure. You are responsible for keeping your account login credentials confidential and for notifying us immediately if you believe your account has been compromised.

15. Retention of Personal Information

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, or as required or permitted by law.

Retention periods may vary depending on the type of information and the reason it was collected. We may retain order records, consent records, research-use-only acknowledgements, transaction records, shipping records, customer communications, fraud-prevention records, and legal records for longer periods where necessary to:

Comply with tax, accounting, legal, and regulatory obligations;
Resolve disputes;
Defend legal claims;
Prevent fraud or abuse;
Respond to chargebacks;
Enforce Website terms and policies;
Demonstrate compliance with customer acknowledgements and research-use-only restrictions.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it, subject to technical, legal, and backup-system limitations.

16. Access, Correction, and Privacy Requests

You may request access to the personal information we hold about you, subject to legal limits. You may also request correction of inaccurate or incomplete personal information.

We may need to verify your identity before responding to a privacy request. We may refuse or limit access where permitted or required by law, including where disclosure would reveal another person’s information, confidential business information, security information, fraud-prevention data, legally privileged information, or information connected to an investigation, dispute, or legal claim.

To make a privacy request, contact us using the information listed below.

17. Account Deletion Requests

You may request deletion of your customer account. Account deletion does not necessarily delete all personal information associated with past orders, legal acknowledgements, consent records, shipping records, transaction records, security logs, or communications.

We may retain information where required or permitted for legal, tax, accounting, fraud-prevention, chargeback, security, compliance, dispute-resolution, or business-record purposes.

18. Accuracy of Information

You are responsible for providing accurate, complete, and current information when using the Website, creating an account, placing an order, or communicating with us.

We may refuse, cancel, delay, or request verification for orders where information appears inaccurate, incomplete, suspicious, inconsistent, or contrary to our policies.

19. Minors

This Website is not intended for minors. You must be the age of majority in your province or territory of residence to use this Website, create an account, or place an order.

We do not knowingly collect personal information from minors. If we believe a minor has submitted personal information, we may delete the information and refuse or cancel related orders or accounts.

20. Third-Party Links

The Website may contain links to third-party websites, tools, payment processors, shipping providers, plugins, or services. We are not responsible for the privacy practices, content, policies, or security of third-party websites or services.

You should review the privacy policies of any third-party services you use.

21. Analytics, Security, and Fraud Prevention

We may use analytics, monitoring, firewall, bot-detection, spam-prevention, and fraud-prevention tools to protect the Website and understand general Website usage.

These tools may collect technical information such as IP address, browser type, device type, pages visited, session activity, approximate location, referral URLs, and suspicious activity signals.

We use this information to improve Website performance, prevent abuse, detect unauthorized activity, reduce spam, investigate policy violations, and protect our business.

22. No Sale of Personal Information

We do not sell your personal information to third parties.

We may share information with service providers only where reasonably necessary for Website operations, order processing, payment processing, shipping, security, analytics, legal compliance, or other purposes described in this Privacy Policy.

23. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our Website, operations, legal requirements, service providers, or privacy practices.

The updated version will be posted on this page with a revised effective date. Your continued use of the Website after changes are posted means you accept the updated Privacy Policy.

24. Privacy Officer / Contact Information

If you have questions, concerns, complaints, or requests about this Privacy Policy or how we handle personal information, contact:

Privacy Officer
Canada Peptide Research
Email: support@canadapeptideresearch.co
Address: Canada-wide.
Website: canadapeptideresearch.co

We will review privacy inquiries and respond within a reasonable time, subject to verification, legal limits, and applicable privacy laws.

25. Complaints

If you are not satisfied with our response to a privacy concern, you may have the right to contact the Office of the Privacy Commissioner of Canada or, where applicable, a provincial privacy commissioner.

We encourage you to contact us first so we can attempt to resolve your concern directly.